When you place an order for a pre-order for a future release item your payment will be taken at the time of ordering. You will receive an automatic order confirmation notification. This email means that your pre-order has been processed and is ready for dispatch once the item is released and we have received the stock from our suppliers. If the item still shows as a pre-order on our website then this means it has not yet been released. You can however contact us to find our it's latest release date: firstname.lastname@example.org.
You can cancel a pre-order at anytime and receive a full refund up to receiving a notification of dispatch. Once the item has been dispatched then our normal return process will apply.