Important - due to a medical emergency and resultant surgery, please see the message on the front of the store for shipping information.
Shipping prices are calculated based on the weight and size of the product and items are shipped by Royal Mail or Parcelforce wherever possible.
We recommend any orders placed over the value of £20 the signature required option is chosen at check out.
We aim to dispatch all in stock items within 24 hours and delivery is usually within 2-5 working days.
Please note we dispatch items Monday to Friday only.
All items ordered before 10:00 GMT will be dispatched the same working day (excludes weekends, bank holidays and our annual holiday periods). Any items purchased after 10:00 GMT on a Friday will not be dispatched until the following Monday.
In the unlikely event that your order has been lost in transit, we will do our best to replace it as soon as possible (subject to product availability). Please be aware that you must contact us within 60 days of the dispatch date of your order if it hasn’t arrived via the postal service. Unfortunately, claims for lost in transit orders after this time cannot be accepted.
Pre-orders and Back orders
Any in stock products ordered at the same time will be held until the pre-order or backorder is ready to go. Additional shipping costs will apply if the in stock items are to be sent before receipt of the pre-order or backorder product.
Important - We do not currently ship items to the Channel Islands.
We do not currently ship to any address outside of the United Kingdom. Please do not use freight forwarders or any other kind of shipping service to get around this. Any order with a billing address outside of the United Kingdom will be cancelled and the payment refunded.