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Terms & Conditions

SGS MODEL STORE TERMS & CONDITIONS

These are the Terms and Conditions of SGS Model Store – a trading name of Shaun Senior of 229 Stanks Drive, Stanks, Leeds, West Yorkshire, LS14 5BN, United Kingdom. We reserve the right to amend these Terms and Conditions from time to time. It is important that users of this website check the Terms and Conditions each time they place an order and ensure that they accept the current Terms and Conditions.

Customer Orders
By placing an order you are deemed to have accepted our Terms and Conditions. A binding contract will only have been entered into once we have sent confirmation of receipt of your order in writing and providing that the conditions of any relevant promotional offers have been complied with. We reserve the right to cancel any orders that do not comply with the conditions of promotions and offers and refund payment.

All prices/discounts are only applicable to online purchases. In store purchases and telephone orders will be charged at the standard RRP. 

Pricing
Prices featured are in £ sterling including VAT at the current rate and exclusive of delivery charge. We reserve the right to amend prices from time to time.

Availability
All products on the SGS Model Store website are featured subject to availability. If the products you order are out of stock you will be notified of an expected delivery date and you will have the option to wait for the receipt of your item, accept alternative products or to cancel your order. Any monies paid will be refunded to you.

Gift Vouchers
All SGS Model Store gift vouchers are valid for two years from the date of purchase.

Product Details
All photographs are for illustrative purposes only. Please read carefully the product descriptions.

Payment
Payment can be made by Stripe, PayPal, Cheque or Postal Order. Payment will be debited to your account before dispatch of your order. Please note if paying by cheque or postal order, no items will be dispatched until payment has cleared.

Confirmation of Order

You will receive confirmation of your order either by email. We have the right to refuse any order.

Cancellation of Orders
In order to cancel an order before it has been dispatched it is essential that you confirm in writing by email. We do not accept cancellation of any order by telephone. Your order will then be cancelled and any payments made will be refunded to you. Refund payments for cancelled orders will be made to the account originally charged.

Claims
Upon receipt of your order please check the contents carefully as shortages/discrepancies/damages must be notified within 48 hours.

Returns Policy
As per the EU Distance Selling Directive, you are entitled to return ordered goods within 14 days of receipt if you change your mind. The returned goods must be unopened and unused and in the same condition as when dispatched by SGS Model Store. If you wish to return goods under these circumstances you must do the following: -
Contact Us.
When returning goods we recommend that you obtain proof of postage. 
We shall refund the cost of the goods, minus the postage charge, to the original account charged. Once the returned goods have been received in a satisfactory condition we shall refund the original account charged within 14 days. Customers are liable for the costs involved in returning unwanted goods to us.
If the goods you receive are damaged please contact us immediately. You can return the damaged products for a replacement or full refund. Do not use express services to return items to us or we will be unable to refund you the full cost paid. Postage refund will not exceed the amount originally paid. If you are returning items to us and they are lost by the postal service you use, we do not accept any responsibility. It is your responsibility to ensure goods are returned to us in the condition in which they were received.

Delivery
We deliver throughout the UK and Overseas. We endeavour to dispatch orders within 48 hours of receipt. Orders will only be dispatched once payment has been received. Orders are sent by the postage method specified by Royal Mail or Collect+ and are usually received within 2 - 5 days. Please be advised that we request our customers to fill the address details at the time of placing the order. If our customer has placed the order with a wrong address then we will not be held responsible for them not receiving the item. If you haven’t received you order within 7 days of receiving confirmation of despatch please contact us by email. We will trace your order and try and ensure that you receive it as quickly as possible. We endeavour to achieve our delivery targets but we will not be liable for any loss caused to you by late delivery

Severability

If it should be determined that any condition within this agreement is deemed unlawful this shall not affect the remaining conditions.

Website Information

No promises and or representations of any kind, express or implied, are given as to the accuracy of any of the information contained within this website or as to the nature, standard, suitability or otherwise of any services offered by us or on our behalf. We shall not be liable for any loss, or damage of whatever nature (direct, indirect, consequential or other) which may arise as a result, directly or indirectly, from the use of any information or material contained in this website. We shall also not be held responsible for any consequential loss suffered as a result of our failure to fulfil any order.

The information and prices shown on this website are updated from time to time and therefore may have changed when you come to place an order. Whilst every effort is made to ensure accuracy, errors can occur. You are strongly advised to check all details of your order carefully at the point of order.

Governing Law

Sales are governed by English Law.


We accept Visa, Mastercard, Stripe & Paypal