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Shipping prices are calculated based on the weight and size of the product and items are shipped by Royal Mail or Parcelforce wherever possible.

We recommend any orders placed over the value of £20 the signature required option is chosen at check out.

We aim to dispatch all in stock items within 24 hours and delivery is usually within 2-5 working days.

Please note we dispatch items Monday to Friday with the cut off times shown below for same day dispatch.

Royal Mail Industrial Action - To reduce the risk of items being lost in the mail, no items will be dispatched on dates action is taking place.

All items ordered before 09:00 GMT on these days will be dispatched the same working day (excludes bank holidays and our annual holiday periods). Any items purchased after 09:00 GMT or on non-dispatch days will not be dispatched until the next working day.

We are aware of delays with Royal Mail in some areas and items are taking considerably longer to arrive. Please bear this in mind when placing an order. We always retain a copy of the postage label and the Royal Mail Manifest which is run once a day shortly after 09:00 GMT. We are unable to advise where your item is once dispatched unless you have chosen a paid for tracked service..

In the unlikely event that your order has been lost in transit, we will do our best to replace it as soon as possible (subject to product availability). Please be aware that you must contact us within 60 days of the dispatch date of your order if it hasn’t arrived via the postal service. Unfortunately, claims for lost in transit orders after this time cannot be accepted.

Pre-orders and Back orders

Any in stock products ordered at the same time will be held until the pre-order or backorder is ready to go. Additional shipping costs will apply if the in stock items are to be sent before receipt of the pre-order or backorder product.

Important - We do not currently ship items to the Channel Islands.

International Orders

We do not currently ship to any address outside of the United Kingdom. Please do not use freight forwarders or any other kind of shipping service to get around this. Any order with a billing address outside of the United Kingdom will be cancelled and the payment refunded.